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    Inqubomgomo Yobumfihlo Yocwaningo ye-Listen Labs

    Isifinyezo Sababambiqhaza Bocwaningo

    Uma usuzobamba iqhaza enhlolovo yocwaningo ye-Listen Labs esekelwa yi-AI (ngasinye, “Ucwaningo”), nakhu okudingeka ukwazi:

    • Siqoqa izimpendulo zakho kuCwaningo ngenhloso yocwaningo, okungase kufake ukuqoshwa komsindo kanye/noma kwevidiyo kuye ngohlobo loCwaningo.
    • Ucwaningo lungase luxhaswe yikhasimende le-Listen Labs (“Inhlangano Yocwaningo”). Uma kunjalo, izimpendulo zakho zizokwabelwana neNhlangano Yocwaningo.
    • Izinhlangano Zocwaningo kufanele zilandele Inqubomgomo Yethu Yokusetshenziswa Okwamukelekayo, ngaphandle uma imigomo yazo ethile (okhonjiswa yona) isho okuhlukile.
    • Idatha Yakho Yomuntu ivikelwe ngezinyathelo zokuphepha ezisezingeni elijwayelekile embonini.
    • Ungase ube namalungelo athile maqondana neDatha Yakho Yomuntu. Uma ungathanda ukusebenzisa lawo malungelo noma uma unemibuzo, sicela usithinte ku-privacy@listenlabs.ai.

    Bheka Inqubomgomo Yobumfihlo Yocwaningo (“Inqubomgomo”) engezansi ukuze uthole imininingwane.

    Inqubomgomo Yobumfihlo Yocwaningo

    Kugcine ukubuyekezwa: Februwari 24, 2026

    Uhlu Lokuqukethwe

    1. Lokho Le Nqubomgomo Ekuhlanganisayo & Imininingwane Yokuxhumana
    2. Idatha Yomuntu
      • 2.1 Esikuqoqayo
      • 2.2 Izinhloso Zokuqoqwa
      • 2.3 Indlela Esabelana Ngayo Ngedatha Yomuntu
      • 2.4 Ukugcinwa Kwedatha, Ukudluliselwa, Nokugcinwa Kwesikhathi Eside
    3. Amalungelo Akho Nokukhetha
    4. Izinyathelo Zokuphepha
    5. Idatha Yezingane
    6. Izinguquko kule Nqubomgomo
    7. Imibuzo, Okukukhathazayo, noma Izikhalazo

    1. Lokho Le Nqubomgomo Ekuhlanganisayo & Imininingwane Yokuxhumana

    I-Listen Labs ihlinzeka ngezinsizakalo zocwaningo lwekhwalithi eziqhutshwa yi-AI, ngokuvamile ngokuhlinzeka ngoCwaningo. Le Nqubomgomo Yobumfihlo Yocwaningo (le “Nqubomgomo”) ichaza ngokuningiliziwe indlela esiqoqa ngayo futhi sicubungule ngayo Idatha Yomuntu kubantu ababamba iqhaza kuCwaningo lwethu (“Ababambiqhaza”). “Idatha Yomuntu” isho noma yiluphi ulwazi olukhomba noma oluhlobene nomuntu othile futhi luhlanganisa nolwazi olubizwa ngokuthi “ulwazi olukhomba umuntu mathupha” noma “ulwazi lomuntu siqu” noma “ulwazi lomuntu siqu olubucayi” ngaphansi kwemithetho, imithethonqubo, noma iziqondiso ezisebenzayo zobumfihlo bedatha.

    Uma unemibuzo noma okukukhathazayo mayelana nale Nqubomgomo noma Idatha Yakho Yomuntu, sicela uxhumane noMphathi wethu Wokuvikelwa Kwedatha:

    UMphathi Wokuvikelwa Kwedatha:
    Florian Juengermann
    85 2nd St San Francisco, CA 94105
    United States
    florian@listenlabs.ai

    2. Idatha Yomuntu

    2.1 Esikuqoqayo

    Uma ubamba iqhaza enhlolovo yocwaningo (ngevidiyo, umsindo, noma umbhalo), singase siqoqe:

    • Idatha Yenhlolovo: Ukuqoshwa kwevidiyo/komsindo, okubhaliwe okuguqulwe kusuka enkulumweni, kanye nanoma yiziphi izimpendulo ozinikezayo. Lokhu kungase kufake Idatha Yomuntu okhetha ukwabelana ngayo. Ngokunikeza lolu lwazi, uyavuma ukuqoqwa nokucutshungulwa kweDatha Yakho Yomuntu yithi.
    • Idatha Yobuchwepheshe: Ikheli le-IP, ulwazi lwedivayisi, nezilungiselelo zesiphequluli ukuze kuqinisekiswe ulwazi lwenhlolovo oluzinzile noluphephile.

    2.2 Izinhloso Zokuqoqwa

    Siqoqa futhi sisebenzise Idatha Yakho Yomuntu ngokusekelwe emvumeni yakho noma uma sinesithakazelo esisemthethweni sokwenza kanjalo, njengalezi zinhloso ezilandelayo:

    • Ukuqhuba Ucwaningo: Ukuqopha, ukucubungula, nokuhlaziya izimpendulo zakho ukuze sinikeze imininingwane ebalulekile eNhlanganweni Yocwaningo.
    • Ukuthuthukisa Isevisi: Ukusebenzisa idatha yababambiqhaza eqoqwe yahlanganiswa, engasakhombi muntu, noma eyenziwe yangaziwa ukuze kuthuthukiswe ukusebenza, ukuphepha, nokusebenza kahle kweplathifomu yethu ngokuhambisana nemithetho yobumfihlo esebenzayo.

    2.3 Indlela Esabelana Ngayo Ngedatha Yomuntu

    Izimpendulo zakho kuCwaningo zizokwabelwana neNhlangano Yocwaningo egunyaze lolo Cwaningo. Izinhlangano Zocwaningo kufanele zilandele Inqubomgomo Yethu Yokusetshenziswa Okwamukelekayo noma imigomo yazo uqobo, ezokwethulwa kuwe ngaphambi kwenhlolovo uma ihlukile. Ngokwenkontileka, kudingeka zisebenzise izivikelo ezifanele ukuvikela Idatha Yakho Yomuntu futhi ziyisebenzisele kuphela izinhloso zocwaningo ezigunyaziwe.

    Asiyidayisi Idatha Yakho Yomuntu kubantu besithathu futhi asiyisebenzisi noma ukwabelana ngayo ngezinhloso zokukhangisa okuqondiswe ngqo. Sabelana ngeDatha Yakho Yomuntu kuphela nalaba:

    • Inhlangano Yocwaningo egunyaze lolo Cwaningo.
    • Abahlinzeki bezinsizakalo abasiza ekulethweni kwezinsizakalo zethu (isb., ukugcinwa kwamafu), ngaphandle kokusebenzisa Idatha Yakho Yomuntu ngezinhloso zabo ezizimele noma ezabo ezentengiselwano.
    • Iziphathimandla, uma kudingwa umthetho.

    2.4 Ukugcinwa Kwedatha, Ukudluliselwa, Nokugcinwa Kwesikhathi Eside

    Sigcina Idatha Yakho Yomuntu kumaseva ase-United States. Sisebenzisa izivikelo ezifanele (njengezigaba zenkontileka ezijwayelekile) ekudluliselweni kwedatha kwamazwe ngamazwe.

    Sigcina Idatha Yomuntu isikhathi esichazwe yiNhlangano Yocwaningo noma njengoba kudingwa umthetho. Uma singekho isikhathi sokugcinwa esishiwo, sigcina Idatha Yakho Yomuntu isikhathi esidingekayo kuphela ngezinhloso zocwaningo ezigunyaziwe nezokuhambisana nomthetho. Ungacela ukususwa kweDatha Yakho Yomuntu lapho lokho kungenzeka ngokusithinta ku-privacy@listenlabs.ai.

    3. Amalungelo Akho Nokukhetha

    Kuye ngendawo okuyo nangomthetho osebenzayo (isb., i-GDPR noma i-CCPA), ungase ube namalungelo afana nalawo abhalwe ngezansi. Qaphela ukuthi amalungelo akho angase ancike ezimfunekweni ezithile nasekuhlukweni okuthile ngaphansi komthetho osebenzayo. Amalungelo akho angase ahlanganise:

    • Ukufinyelela: Cela ukufinyelela kwiDatha Yakho Yomuntu.
    • Ukulungiswa: Buyekeza noma ulungise okunganembile kuDatha Yakho Yomuntu.
    • Ukususwa: Cela ukususwa kweDatha Yakho Yomuntu lapho kungenzeka khona.
    • Ukuphikisa/Ukuvimbela: Phikisa noma uvimbele imisebenzi ethile yokucutshungulwa kwedatha.
    • Ukudluliswa Kwedatha: Thola ikhophi yeDatha Yakho Yomuntu ngefomethi ehlelekile nevame ukusetshenziswa.
    • Ukuhoxisa Imvume: Uma ukucutshungulwa kweDatha Yakho Yomuntu kusekelwe emvumeni, ungayihoxisa noma yinini.

    Ukuze usebenzise la malungelo, xhumana no-privacy@listenlabs.ai. Sizophendula ngaphakathi kwesikhathi esifunwa ngumthetho.

    4. Izinyathelo Zokuphepha

    Sisebenzisa izinyathelo zokuphepha ezisezingeni elijwayelekile embonini, kufaka phakathi ukubethela, ukulawulwa kokufinyelela, nokuqapha, ukuze sivikele Idatha Yakho Yomuntu. Nakuba singeke siqinisekise ukuphepha okuphelele ngokuphelele, siqhubeka sisebenza ukugcina nokuthuthukisa izivikelo zethu.

    Ukuze uthole ulwazi olwengeziwe mayelana nemikhuba yethu yokuphepha, kufaka phakathi ukuhambisana ne-SOC 2 Type II nohlu lwabacubunguli abangaphansi abagunyaziwe, sicela uvakashele ku-trust.listenlabs.ai.

    5. Idatha Yezingane

    Izinsizakalo zethu, kufaka phakathi nezinhlolovo, azihloselwe izingane. Asiqoqi ngamabomu idatha yomuntu yezingane ezingaphansi kweminyaka eyi-13 (noma ezingaphansi kweminyaka ephakeme njengoba ibekwe ngumthetho osebenzayo). Uma uneminyaka ephakathi kweyi-13 neyi-15, sizofuna imvume eqinisekisekayo yomzali noma yomnakekeli ngaphambi kokuqoqwa kwedatha yakho yomuntu lapho kudingwa umthetho osebenzayo. Uma ukholelwa ukuthi siqoqe idatha yengane singahlosile, sicela usithinte ukuze ucele ukususwa.

    6. Izinguquko kule Nqubomgomo

    Singase sibuyekeze le Nqubomgomo ngezikhathi ezithile ukuze kubonakale izinguquko emikhubeni yethu noma ezimfunekweni zomthetho. Uma senza izinguquko ezibalulekile ezithinta indlela esiphatha ngayo Idatha Yakho Yomuntu, sizokwazisa futhi sithole imvume eyengeziwe uma kudingwa umthetho. Ukuqhubeka nokusebenzisa izinsizakalo zethu ngemuva kokwenziwa kwezinguquko kubonisa ukuthi uyayamukela imigomo ebuyekeziwe.

    7. Imibuzo, Okukukhathazayo, noma Izikhalazo

    Uma unemibuzo ngale Nqubomgomo noma okukukhathazayo mayelana nendlela esiphatha ngayo Idatha Yakho Yomuntu, sicela uxhumane no:

    Listen Labs 85 2nd St
    San Francisco, CA 94105
    United States
    privacy@listenlabs.ai

    Uma use-EU noma e-UK, ungase futhi ube nelungelo lokufaka isikhalazo kwisiphathimandla sangakini sokuvikelwa kwedatha.