Umgaqo-nkqubo Wabucala Wezifundo we-Listen Labs

Isishwankathelo Sabathathi-nxaxheba Besifundo

Ukuba sele uza kuthatha inxaxheba kudliwano-ndlebe lophando lwe-Listen Labs oluxhaswa yi-AI (ngasinye, “iSifundo”), nantsi into ekufuneka uyazi:

• Siqokelela iimpendulo zakho kwiSifundo ngeenjongo zophando, nto leyo enokubandakanya ukurekhodwa kwesandi kunye/okanye kwevidiyo kuxhomekeke kuhlobo lweSifundo.
• ISifundo sinokuxhaswa ngumthengi we-Listen Labs (“uMbutho woPhando”). Ukuba kunjalo, iimpendulo zakho ziya kwabelwana noMbutho woPhando.
• Imibutho yoPhando kufuneka ilandele uMgaqo-nkqubo wethu Wokusetyenziswa Owamkelekileyo, ngaphandle kokuba imiqathango yayo ethile (eboniswe kuwe) ichaza ngenye indlela.
• IiNkcukacha Zakho Zobuqu zikhuselwe ngamanyathelo okhuseleko akumgangatho oqhelekileyo woshishino.
• Unokuba namalungelo athile malunga neeNkcukacha Zakho Zobuqu. Ukuba ungathanda ukusebenzisa loo malungelo okanye ukuba unemibuzo, nceda uqhagamshelane nathi ku-privacy@listenlabs.ai.

Jonga uMgaqo-nkqubo Wabucala Wezifundo (“uMgaqo-nkqubo”) ongezantsi ukuze ufumane iinkcukacha.

Umgaqo-nkqubo Wabucala Wezifundo

Igqityelwe Ukuhlaziywa: Februwari 24, 2026

Uluhlu Lweziqulatho

1. Oko Lo Mgaqo-nkqubo Ukubandakanyayo & Iinkcukacha Zoqhagamshelwano
2. IiNkcukacha Zobuqu
   • 2.1 Oko Sikuqokelelayo
   • 2.2 Iinjongo Zokuqokelela
   • 2.3 Indlela Esabelana Ngayo NgeeNkcukacha Zobuqu
   • 2.4 Ukugcinwa Kweenkcukacha, Ukudluliselwa, Nokuzigcina
3. Amalungelo Akho Nokhetho Lwakho
4. Amanyathelo Okhuseleko
5. Iinkcukacha Zabantwana
6. Utshintsho Kulo Mgaqo-nkqubo
7. Imibuzo, Iinkxalabo, Okanye Izikhalazo

1. Oko Lo Mgaqo-nkqubo Ukubandakanyayo & Iinkcukacha Zoqhagamshelwano

I-Listen Labs ibonelela ngeenkonzo zophando lomgangatho eziqhutywa yi-AI, rhoqo ngokunikezelwa kweziFundo. Lo Mgaqo-nkqubo Wabucala Wezifundo (lo “Mgaqo-nkqubo”) uchaza indlela esiqokelela nesisebenza ngayo IiNkcukacha Zobuqu kubantu abathatha inxaxheba kwiziFundo zethu (“Abathathi-nxaxheba”). “IiNkcukacha Zobuqu” zithetha naluphi na ulwazi oluchonga okanye olunxulumene nomntu othile kwaye lukwabandakanya nolwazi olubizwa ngokuba “lulwazi oluchonga umntu” okanye “ulwazi lobuqu” okanye “ulwazi lobuqu olubuthathaka” phantsi kwemithetho, imigaqo okanye imimiselo esebenzayo yobumfihlo beenkcukacha.

Ukuba unemibuzo okanye iinkxalabo malunga nalo Mgaqo-nkqubo okanye IiNkcukacha Zakho Zobuqu, nceda uqhagamshelane neGosa lethu loKhuseleko lweeNkcukacha:

IGosa loKhuseleko lweeNkcukacha:
Florian Juengermann
85 2nd St San Francisco, CA 94105
United States
florian@listenlabs.ai

2. IiNkcukacha Zobuqu

2.1 Oko Sikuqokelelayo

Xa uthatha inxaxheba kudliwano-ndlebe lophando (ngevidiyo, ngesandi, okanye ngombhalo), sinokuqokelela:

• Iinkcukacha Zodliwano-ndlebe: Ukurekhodwa kwevidiyo/kwesandi, iitranskripthi, kunye nazo naziphi na iimpendulo ozinikezelayo. Ezi zinokubandakanya IiNkcukacha Zobuqu okhetha ukwabelana ngazo. Ngokunikezela ngolu lwazi, uyavuma ukuqokelelwa nokusetyenzwa kweeNkcukacha Zakho Zobuqu.
• Iinkcukacha Zobugcisa: Idilesi ye-IP, ulwazi lwesixhobo, kunye nezicwangciso zebrawuza ukuqinisekisa amava odliwano-ndlebe azinzileyo nakhuselekileyo.

2.2 Iinjongo Zokuqokelela

Siqokelela kwaye sisebenzise IiNkcukacha Zakho Zobuqu ngokwemvume yakho okanye ukuba sinomdla osemthethweni wokwenza oko, njengale mijongo ilandelayo:

• Ukuqhuba iSifundo: Ukurekhoda, ukusetyenzwa, nokuhlalutya iimpendulo zakho ukuze kubonelelwe ngolwazi oluncedisayo kuMbutho woPhando.
• Ukuphucula Inkonzo: Ukusebenzisa iinkcukacha zabathathi-nxaxheba eziqokelelwe ngokudibeneyo, ezingasachongi mntu, okanye ezingenakudityaniswa nomntu ukuze siphucule ukusebenza kweqonga lethu, ukhuseleko, kunye nokusebenza kwalo ngokuhambelana nemithetho esebenzayo yabucala.

2.3 Indlela Esabelana Ngayo NgeeNkcukacha Zobuqu

Iimpendulo zakho kwiziFundo ziya kwabelwana noMbutho woPhando ogunyazise iSifundo. Imibutho yoPhando kufuneka ilandele uMgaqo-nkqubo wethu Wokusetyenziswa Owamkelekileyo okanye imiqathango yayo, eya kuboniswa kuwe ngaphambi kodliwano-ndlebe ukuba yahlukile. Ngokwesivumelwano, kufuneka iphumeze amanyathelo afanelekileyo okhuseleko ukukhusela IiNkcukacha Zakho Zobuqu kwaye izisebenzise kuphela ngeenjongo zophando ezigunyazisiweyo.

Asizithengisi IiNkcukacha Zakho Zobuqu kubantu besithathu okanye sizisebenzise okanye sabelane ngazo ngeenjongo zentengiso ejoliswe ngokukhethekileyo. Sabelana ngeeNkcukacha Zakho Zobuqu kuphela nabalandelayo:

• Umbutho woPhando ogunyazise iSifundo.
• Ababoneleli ngeenkonzo abanceda ekunikezeleni ngeenkonzo zethu (umz., ugcino lwekhaludi), ngaphandle kokusebenzisa IiNkcukacha Zakho Zobuqu ngeenjongo zabo ezizimeleyo okanye ezorhwebo.
• Amagunya asemthethweni, ukuba kufunwa ngumthetho.

2.4 Ukugcinwa Kweenkcukacha, Ukudluliselwa, Nokuzigcina

Sigcina IiNkcukacha Zakho Zobuqu kwiiseva ezise-United States. Siphumeza amanyathelo afanelekileyo okhuselo (afana nemigatya yesivumelwano esemgangathweni) ekudluliseleni iinkcukacha kumazwe ngamazwe.

Sigcina IiNkcukacha Zobuqu ixesha elichazwe nguMbutho woPhando okanye njengoko kufunwa ngumthetho. Ukuba akukho xesha lokuzigcina lichaziweyo, sigcina IiNkcukacha Zakho Zobuqu kuphela ixesha elide njengoko kuyimfuneko ngeenjongo zophando ezigunyazisiweyo neenjongo zokuthotyelwa komthetho. Ungacela ukucinywa kweeNkcukacha Zakho Zobuqu apho kunokwenzeka ngokunxibelelana no privacy@listenlabs.ai.

3. Amalungelo Akho Nokhetho Lwakho

Kuxhomekeka kwindawo okuyo kunye nomthetho osebenzayo (umz., i-GDPR okanye i-CCPA), unokuba namalungelo afana nala adweliswe ngezantsi. Qaphela ukuba amalungelo akho anokuba phantsi kweemfuno ezithile kunye nezinye iimeko ezikhutshiweyo phantsi komthetho osebenzayo. Amalungelo akho anokubandakanya:

• Ukufikelela: Cela ukufikelela kwiiNkcukacha Zakho Zobuqu.
• Ukulungiswa: Hlaziya okanye ulungise ukungachaneki kwiiNkcukacha Zakho Zobuqu.
• Ukucinywa: Cela ukucinywa kweeNkcukacha Zakho Zobuqu apho kunokwenzeka.
• Ukuchasa/Ukuthintela: Chasa okanye uthintele imisebenzi ethile yokusetyenzwa kweenkcukacha.
• Ukuphatheka Kweenkcukacha: Fumana ikopi yeeNkcukacha Zakho Zobuqu ngohlobo olucwangcisiweyo nolusetyenziswa ngokuqhelekileyo.
• Ukutsala Imvume: Xa ukusetyenzwa kweeNkcukacha Zakho Zobuqu kusekelwe kwimvume, unokuyirhoxisa nangaliphi na ixesha.

Ukuze usebenzise la malungelo, qhagamshelana no privacy@listenlabs.ai. Siya kuphendula ngaphakathi kwexesha elifunwa ngumthetho.

4. Amanyathelo Okhuseleko

Sisebenzisa amanyathelo okhuseleko akumgangatho oqhelekileyo woshishino, kubandakanya uguqulelo olufihliweyo lweenkcukacha, ulawulo lokufikelela, kunye nokubeka iliso, ukukhusela IiNkcukacha Zakho Zobuqu. Nangona singenako ukuqinisekisa ukhuseleko olupheleleyo ngokupheleleyo, sihlala sisebenza ukugcina nokuphucula amanyathelo ethu okhuselo.

Ukuze ufumane ulwazi oluthe vetshe ngeendlela zethu zokhuseleko, kubandakanya ukuthotyelwa kwe-SOC 2 Type II kunye noluhlu lwabancedisi bethu abangaphantsi abamkelweyo, nceda undwendwele trust.listenlabs.ai.

5. Iinkcukacha Zabantwana

Iinkonzo zethu, kuquka nodliwano-ndlebe, azenzelwanga abantwana. Asiqokeleli ngabom iinkcukacha zobuqu zabantwana abangaphantsi kweminyaka eli-13 ubudala (okanye abangaphantsi komnye umda wobudala ophezulu njengoko umiselwe ngumthetho osebenzayo). Ukuba uneminyaka ephakathi kwe-13 ne-15, siya kufuna imvume eqinisekisekayo yomzali okanye yomgcini ngaphambi kokuqokelela iinkcukacha zakho zobuqu apho kufunwa ngumthetho osebenzayo. Ukuba ukholelwa ukuba siqokelele iinkcukacha zomntwana ngempazamo, nceda uqhagamshelane nathi ukuze ucele ukucinywa kwazo.

6. Utshintsho Kulo Mgaqo-nkqubo

Singahlaziya lo Mgaqo-nkqubo ngamaxesha athile ukubonisa utshintsho kwiindlela zethu zokusebenza okanye kwiimfuno zomthetho. Ukuba senza utshintsho olubalulekileyo oluchaphazela indlela esiphatha ngayo IiNkcukacha Zakho Zobuqu, siya kukwazisa kwaye sifumane imvume eyongezelelweyo ukuba kufunwa ngumthetho. Ukuqhubeka usebenzisa iinkonzo zethu emva kokwenziwa kotshintsho kuthetha ukuba uyazivuma iimeko ezihlaziyiweyo.

7. Imibuzo, Iinkxalabo, Okanye Izikhalazo

Ukuba unemibuzo malunga nalo Mgaqo-nkqubo okanye iinkxalabo malunga nendlela esiphatha ngayo IiNkcukacha Zakho Zobuqu, nceda uqhagamshelane:

Listen Labs 85 2nd St
San Francisco, CA 94105
United States
privacy@listenlabs.ai

Ukuba use-EU okanye e-UK, usenokuba nelungelo lokufaka isikhalazo kugunyaziwe wendawo yakho wokhuseleko lweenkcukacha.