Listen vs Outset

Why Companies Choose Listen over Outset

Why Companies Choose Listen over Outset

While Outset can work for some UXR teams, customers say they choose Listen for a smoother user experience, more robust panel recruitment, and better white-glove service.

While Outset can work for some UXR teams, customers say they choose Listen for a smoother user experience, more robust panel recruitment, and better white-glove service.

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We’re trusted by industry leaders & innovators.

We’re trusted by industry leaders & innovators.

The new (and better) way to do customer research

The new (and better) way to do customer research

Get instant insights throughout the customer journey

Get instant insights throughout the customer journey

Get instant insights throughout the customer journey

Product Comparison

Product Comparison

Product Comparison

Listen Labs

Listen Labs

Listen Labs

Other AI Tools

Other AI Tools

Other AI Tools

Traditional Methods

Traditional Methods

Traditional Methods

Hybrid qual + quant insights in one platform

Hybrid qual + quant insights in one platform

Varies

Varies

AI-moderated text, voice, and video interviews

AI-moderated text, voice, and video interviews

Varies

Varies

Intelligent probing generates 3x longer responses

Intelligent probing generates 3x longer responses

Varies

Varies

Run thousands of interviews in parallel

Run thousands of interviews in parallel

Varies

Varies

Full insights report in 24 hours, not 4 weeks

Full insights report in 24 hours, not 4 weeks

Varies

Varies

30M+ global, verified participants

30M+ global, verified participants

Varies

Varies

Multi-layered fraud detection eliminates invalid responses

Multi-layered fraud detection eliminates invalid responses

Varies

Varies

100+ languages supported with automatic translation

100+ languages supported with automatic translation

Varies

Varies

SOC 2, ISO 42001/27001/27701, HIPAA compliance

SOC 2, ISO 42001/27001/27701, HIPAA compliance

Varies

Varies

Varies

Varies

See how we stack up

See how we stack up

50+

50+

Languages
“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville
Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel
Director of Data Science, Microsoft

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By clicking “Submit”, you agree Listen Labs may use your information as described in our Privacy Policy, including to contact you about our products and services.

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By clicking “Submit”, you agree Listen Labs may use your information as described in our Privacy Policy, including to contact you about our products and services.

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