LISTEN VS Usertesting

Why Companies Choose Listen over UserTesting

Why Companies Choose Listen over UserTesting

While UserTesting excels at capturing usability behavior, Listen Labs uncovers the motivations behind those actions, delivering qual and quant insights in <24 hours.

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Compare Listen vs UserTesting

Compare Listen vs UserTesting

Product Comparison

Product Comparison

Listen

Listen

UserTesting

UserTesting

Multimodal AI-moderated interviews

Multimodal AI-moderated interviews

AI-native platform with instant insights

AI-native platform with instant insights

30M+ global, verified participants

30M+ global, verified participants

100+ languages with instant translation

100+ languages with instant translation

Adaptive probing for 3x longer responses

Advanced emotional tracking

Advanced emotional tracking

Run thousands of parallel interviews

SOC 2, ISO 42001/27001/27701, HIPAA compliance

Top 3 Reasons Teams Pick Listen over UserTesting

Conversation over clicks

While UserTesting captures quantitative usability metrics, Listen captures user motivations, behavior, and emotional reactions through a unified qual + quant platform.

Unparalleled scale

While UserTesting is limited by human availability, Listen’s AI moderator conducts thousands of parallel interviews, reducing turnaround from 4 weeks to <24 hours.

Decision-ready insights

Listen offers significantly more robust analytics, automatically tagging, clustering, and quantifying insights across studies so leaders can move directly from narratives to measurable direction.

Top 3 Reasons Teams Pick Listen over UserTesting

Conversation over clicks

While UserTesting captures quantitative usability metrics, Listen captures user motivations, behavior, and emotional reactions through a unified qual + quant platform.

Unparalleled scale

While UserTesting is limited by human availability, Listen’s AI moderator conducts thousands of parallel interviews, reducing turnaround from 4 weeks to <24 hours.

Decision-ready insights

Listen offers significantly more robust analytics, automatically tagging, clustering, and quantifying insights across studies so leaders can move directly from narratives to measurable direction.

Top 3 Reasons Teams Pick Listen over UserTesting

Conversation over clicks

While UserTesting captures quantitative usability metrics, Listen captures user motivations, behavior, and emotional reactions through a unified qual + quant platform.

Unparalleled scale

While UserTesting is limited by human availability, Listen’s AI moderator conducts thousands of parallel interviews, reducing turnaround from 4 weeks to <24 hours.

Decision-ready insights

Listen offers significantly more robust analytics, automatically tagging, clustering, and quantifying insights across studies so leaders can move directly from narratives to measurable direction.

Stop guessing.
Just Listen to your customers.

Get customer insights in <24 hours.

Listen Labs has enterprise security so your data stays safe.

Don't guess, just listen.

Don't guess, just listen.

Don't guess, just listen.