LISTEN VS DISCUSS

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at enterprise scale.

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at enterprise scale.

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at scale.

Discuss is built primarily for human-moderated focus groups. Listen uses an AI-native moderator that doesn't just host conversations, but leads them, and executes thousands of interviews in parallel, with verified recruitment from a 30M+ panel, zero-fraud assurance, and autogenerated decks and reports.

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Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

While Discuss may rely on human availability, Listen runs thousands of AI-moderated interviews across 100+ languages simultaneously. Using our adaptive probing logic, Listen achieves human-level depth at global scale, delivering insights in <24 hours.

Quality assured, end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Listen recruits participants from a 30M+ verified pool, 6x the size of Discuss’s, with real-time fraud detection and identity validation. Every insight is linked back to exact quotes and video moments, all while meeting the highest enterprise security standards.

Deliverables that drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Unlike Discuss, Listen autogenerates executive-ready slide decks, reports, and quantitative charts. Supported by an AI research assistant, as well as expert researchers, our analyses moves teams from raw data to decisions instantly.

Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

Quality assured,

end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Deliverables that

drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

Quality assured, end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Deliverables that drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

Stop guessing.
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Don't guess, just listen.

Don't guess, just listen.

Don't guess, just listen.