LISTEN VS DISCUSS

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at enterprise scale.

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at enterprise scale.

Discuss specializes in human-moderated interviews.
Listen delivers AI-moderated insights at scale.

Discuss is built primarily for human-moderated focus groups. Listen uses an AI-native moderator that doesn't just host conversations, but leads them, and executes thousands of interviews in parallel, with verified recruitment from a 30M+ panel, zero-fraud assurance, and autogenerated decks and reports.

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Compare Listen Labs vs Discuss

Compare Listen Labs vs Discuss

Compare Listen vs Discuss

Product Comparison

Product Comparison

Listen Labs

Listen Labs

Listen

Discuss

Discuss

AI-moderated text, voice, and video interviews

Deep qual + quant insights in one platform

AI-moderated text, voice,

and video interviews

AI-moderated text, voice, and video interviews

Hybrid qual + quant insights in one platform

Hybrid qual + quant insights in one platform

100+ languages with automatic translation

Hybrid qual + quant insights

in one platform

Runs thousands of interviews in parallel

Runs thousands of interviews in parallel

Run thousands of interviews in parallel

Runs thousands of interviews

in parallel

Intelligent probing generated 3x longer responses

Intelligent probing generated 3x longer responses

In-depth insights (memos, slides, reels) in 24 hours

In-depth insights (memos, slides, reels) in 24 hours

Hands-on support from expert researchers

Automatic discussion guide generation

30M+ global, verified participants

30M+ global, verified participants

Hands-on support from expert researchers

Hands-on support from expert researchers

Hands-on support from

expert researchers

Real-time fraud detection eliminates invalid responses

Real-time fraud detection eliminates invalid responses

Intelligent probing generates 3x longer responses

Real-time fraud detection eliminates invalid responses

30M+ global, verified participants

Advanced emotional tracking

Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

While Discuss may rely on human availability, Listen runs thousands of AI-moderated interviews across 100+ languages simultaneously. Using our adaptive probing logic, Listen achieves human-level depth at global scale, delivering insights in <24 hours.

Quality assured, end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Listen recruits participants from a 30M+ verified pool, 6x the size of Discuss’s, with real-time fraud detection and identity validation. Every insight is linked back to exact quotes and video moments, all while meeting the highest enterprise security standards.

Deliverables that drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Unlike Discuss, Listen autogenerates executive-ready slide decks, reports, and quantitative charts. Supported by an AI research assistant, as well as expert researchers, our analyses moves teams from raw data to decisions instantly.

Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

Quality assured,

end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Deliverables that

drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Top 3 Reasons Teams Pick Listen over Discuss

Human-level depth at enterprise scale

Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.

Quality assured, end-to-end workflow

Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.

Deliverables that drive decisions

Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Stop guessing.
Just Listen to your customers.

Get customer insights in <24 hours.

Listen Labs has enterprise security so your data stays safe.

Don't guess, just listen.

Don't guess, just listen.

Don't guess, just listen.