LISTEN VS GENWAY

Genway and Listen are designed for different research needs.

Genway and Listen are designed for different research needs.

Genway supports lightweight research. Listen delivers enterprise-grade qual + quant across brand, creative, product, and UX, powered by a 30M+ verified participant pool.

Genway only supports two types of studies without video options. Listen delivers enterprise-grade qual + quant across brand, creative, product, and UX, powered by a 30M+ verified participant pool.

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Top 3 Reasons Teams Pick Listen over Genway

Built for more than usability testing

Visual evidence, not just audio

While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.

While Genway is primarily focused on voice and text, Listen captures the full picture by including video. We analyze visual cues to quantify emotional resonance and autogenerate reels with real human reactions, not just voice clips, for your stakeholders.

Global recruitment at scale

Global recruitment at scale

Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.

Genway primarily uses email for recruitment, slowing research and limiting reach. Listen recruits from an integrated panel of 30M+ verified participants and performs identity and response quality validation in real-time, ensuring reliable insights across 100+ languages.

Deliverables that drive decisions

Depth through intelligent probing

Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Listen doesn't just read a script. Unlike Genway, our AI moderators use adaptive follow-ups to push for detail and generate 3x longer responses. Most importantly, every insight links back to exact quotes and video moments for verifiable evidence.

Top 3 Reasons Teams Pick Listen over Genway

Built for more than

usability testing

While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.

Global recruitment at scale

Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.

Deliverables that

drive decisions

Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

Top 3 Reasons Teams Pick Listen over Genway

Built for more than usability testing

While Genway focuses on usability, Listen supports end-to-end research across the full customer journey, including concept testing, messaging, brand perception, and segmentation. One platform for UX, product, brand, and marketing teams.

Global recruitment at scale

Genway requires teams to recruit manually by email, creating friction that slows research and limits reach. Listen recruits from a pool of 30M+ global, verified participants and performs identity, intent, and response quality validation in real-time, ensuring reliable insights across 50+ languages.

Deliverables that drive decisions

Listen goes beyond summaries and theme identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft

SOC 2 + GDPR

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Don't guess, just listen.