Listen vs Discuss
Discuss is built primarily for human-moderated focus groups. Listen uses an AI-native moderator that doesn't just host conversations, but leads them, and executes thousands of interviews in parallel, with verified recruitment from a 30M+ panel, zero-fraud assurance, and autogenerated decks and reports.
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Human-level depth at enterprise scale
Discuss is built for human-moderated interviews, meaning speed and scale is limited by scheduling and availability. Listen runs thousands of AI-moderated interviews in parallel while achieving the same depth and adaptive follow-up of human moderators to provide insights in hours, not weeks.
Quality assured, end-to-end workflow
Listen ensures confidence in every insight by recruiting participants from a 30M+ verified pool, performing real-time fraud detection that validates identity and response quality, linking insights back to exact quotes and interview moments, and compliance with enterprise security standards.
Deliverables that drive decisions
Listen goes beyond key interview moment identification by producing stakeholder-ready memos, slide decks, and highlight reels. Analysis is supported by an AI research assistant as well as expert researchers, enabling teams to move from insights to action quickly and confidently.
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“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”
Lauren Haugh Neville
Director of Product Insights, Chubbies Shorts
"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”
Romani Patel
Director of Data Science, Microsoft
Use Case
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