Listen raises $27M to help companies understand their customers

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Listen raises $27M to help companies understand their customers

AI interviews reveal what people want, fast.

Listen finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights—with results in hours, not weeks.

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See all customer stories

“Listen compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Neville, Director of Product Insights, Chubbies

Read Customer Story

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

Read Customer Story

“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”

Chris Hoyle, Chief Marketing Officer, Simple Modern

Read Customer Story

“Listen compresses hours of work into minutes, reaches a broader audience and uncovers qual/quant insights in real time.”
Lauren Neville, Director of Product Insights, Chubbies
“We were able to collect user stories within a day. Our leadership team was very thrilled.”
Romani Patel, Research Lead, Microsoft
“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”
Chris Hoyle, Chief Marketing Officer, Simple Modern
“Listen compresses hours of work into minutes, reaches a broader audience and uncovers qual/quant insights in real time.”
Lauren Neville, Director of Product Insights, Chubbies
“We were able to collect user stories within a day. Our leadership team was very thrilled.”
Romani Patel, Research Lead, Microsoft
“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”
Chris Hoyle, Chief Marketing Officer, Simple Modern
“Listen compresses hours of work into minutes, reaches a broader audience and uncovers qual/quant insights in real time.”
Lauren Neville, Director of Product Insights, Chubbies
“We were able to collect user stories within a day. Our leadership team was very thrilled.”
Romani Patel, Research Lead, Microsoft
“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”
Chris Hoyle, Chief Marketing Officer, Simple Modern
“Listen compresses hours of work into minutes, reaches a broader audience and uncovers qual/quant insights in real time.”
Lauren Neville, Director of Product Insights, Chubbies
“We were able to collect user stories within a day. Our leadership team was very thrilled.”
Romani Patel, Research Lead, Microsoft
“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”
Chris Hoyle, Chief Marketing Officer, Simple Modern

USE CASES

See Listen in action

Listen is an end-to-end research platform. Our customers replace surveys, focus groups, and in-depth interviews with Listen’s AI-moderated interviews.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Personality Test

Try the Listen AI Interviewer and see how well it understands you.

The AI-first research platform

Replace manual research methods with AI-moderated customer interviews.

AI-moderated interviews

Probe deeper with an AI interviewer that conducts personalized interviews with each customer, at scale.

Actionable results, instantly

Generate key takeaways, personas, and reveal top themes. Automatically.

Recruit participants

Use our pool of millions of participants (B2B and B2C), integrate with your provider, or recruit your own.

Any language

Translate and transcribe automatically between more than 50 languages.

Test any stimuli

Videos, images or Figma prototypes - we handle all types of stimuli.

Video, audio, or text

Engage with customers through video recordings, audio chats, or text.

Customer research, streamlined

Go from first question to comprehensive market report in hours, not weeks.

Select a template or upload a guide

Get started in seconds by choosing one of our proven, expert-vetted templates or uploading a discussion guide.

Recruit participants

Use the Listen Labs panel, integrate any panel provider, or conveniently share with your own users with a link or in app. Listen takes it from here.

Explore your results

Within hours, our AI conducts and analyzes hundreds of interviews and generates a detailed and interactive report.

Get closer to your customer

Marketing

Test advertising concepts or messaging. Understand brand values and what drives conversion.

Product managers

Analyze churn and get product feedback at scale.

User researchers

Conduct usability testing, diary studies or ethnographic studies.

More than just words

Video and audio interviews reveal facial expressions and tone, uncovering deeper user sentiment.

3 x

Customer responses more than three times longer than average.

<24h

Results in hours, not days.

+30M

Millions of possible respondents.

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time."

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

Your data is safe with us

We don’t train on your data. Listen Labs is compliant with SOC 2 Type II, GDPR, ISO 42001, 27001 and 27701.

We don’t train on your data.
Listen Labs is compliant with SOC 2 Type II and GDPR.

Don't guess, just listen.

Request Demo

Don't guess, just listen.

Request Demo

Don't guess, just listen.

Request Demo