Listen Labs | Trusted AI Research for Leading Brands

Announcing our Series B with $100M raised to date

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Announcing our Series B with $100M raised to date

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Understand what people want, and why. Fast.

Listen's AI researcher finds your participants, conducts in-depth interviews, and delivers actionable insights in hours, not weeks.

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What comes to mind when you think of this brand?

USER INSIGHTS

Very positive

Somewhat positive

Neutral

What comes to mind when you think of this brand?

USER INSIGHTS

Very positive

Somewhat positive

Neutral

Customer research,

streamlined

Go from first question to comprehensive report in hours, not weeks.

Consumer insights
research without the
hassle.

Go from first question to comprehensive report without the limitations of external agencies or slow turnaround times.

Create your study

Our AI helps you go from idea to implemented discussion guide in seconds.

Listen recruits participants

Listen finds and qualifies the right participants in our global network of 30M+ people.

AI-moderated interviews

Listen conducts an in-depth interview with the participant, asks follow up questions and understands the full context.

Results delivered overnight

Listen packages insights in an executive-ready report including key themes, highlight reels, and even slide decks.

Create your study

Our AI helps you go from idea to implemented discussion guide in seconds.

Listen recruits participants

Listen finds and qualifies the right participants in our global network of 30M+ people.

AI-moderated interviews

Listen conducts an in-depth interview with the participant, asks follow up questions and understands the full context.

Results delivered overnight

Listen packages insights in an executive-ready report including key themes, highlight reels, and even slide decks.

World Class

Built by researchers, trusted by researchers.

Listen is built on methodological integrity, born from a Harvard research project and shaped by industry leaders and our in-house research team.

Book a Demo

Don't just take our word for it

Discover how the world's leading enterprises use Listen to understand their customers.

See all Customer Stories

"Our customers have the answers, and listening to them is really the key to unlocking the next phases of growth and innovation for the company."

Jonathan Neman, CEO, Sweetgreen

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“Listen compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Neville, Director of Product Insights, Chubbies

“We don’t just want to make a profit, we want to make a difference. That starts with understanding what customers actually need.”

Chris Hoyle, Chief Marketing Officer, Simple Modern

See Listen in Action

Use cases

Listen is an end-to-end research platform. Our customers replace surveys, focus groups, and in-depth interviews with Listen’s AI-moderated interviews.

Example Report

Try It

Brand Tracker

Analyze perception shifts over time

Usability Testing

Validate product ease-of-use

Multi-Market Segmentation

Conduct interviews in 100+ languages

Concept Testing

Learn which concepts will break out

Consumer Journey Map

Track real customer journeys

Creative Testing

Quickly test messaging and visuals

Personality Test

Try the Listen AI Interviewer and see how well it understands you.

Try our AI Personality Test

The AI-first research platform

Replace manual research methods with AI-moderated customer interviews.

AI-moderated interviews

Probe deeper with an AI interviewer that conducts personalized interviews with each customer, at scale.

Actionable results, instantly

Generate key takeaways, personas, and reveal top themes. Automatically.

Recruit participants

Use our pool of millions of participants (B2B and B2C), integrate with your provider, or recruit your own.

Any language

Translate and transcribe automatically between more than 100 languages.

Test any stimuli

Videos, images or Figma prototypes - we handle all types of stimuli.

Video, audio, or text

Engage with customers through video recordings, audio chats, or text.

AI-moderated interviews

Probe deeper with an AI interviewer that conducts personalized interviews with each customer, at scale.

Actionable results, instantly

Generate key takeaways, personas, and reveal top themes. Automatically.

Recruit participants

Use our pool of millions of participants (B2B and B2C), integrate with your provider, or recruit your own.

Any language

Translate and transcribe automatically between more than 100 languages.

Test any stimuli

Videos, images or Figma prototypes - we handle all types of stimuli.

Video, audio, or text

Engage with customers through video recordings, audio chats, or text.

Get closer to your customer

Consumer Insights

Get actionable insights at scale in hours, not weeks

User Researchers

Conduct usability testing, diary studies or ethnographic studies.

Brand Marketers

Test advertising concepts or messaging. Understand brand values and what drives conversion.

Product Managers

Analyze churn and get product feedback at scale.

Agencies

Run qualitative research in-house for multiple clients simultaneously.

Investors

Streamline due diligences and hypothesis testing to build more conviction.

How to use Listen

Get results in hours instead of weeks

Customer responses more than three times longer than average.

<14h

Results in hours, not days.

+10M

Millions of possible respondents.

50+

languages

“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies Shorts

"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”

Romani Patel

Senior Research Manager, Microsoft