New Feature

Emotional Intelligence

Emotional Intelligence

Emotional

Intelligence

Capture human nuance across multi-modal signals and turn emotions into actionable insight.

Capture human nuance across multi-modal signals and turn emotions into actionable insight.

Capture human nuance across multi-modal signals and turn emotions into actionable insight.

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Capabilities

Capabilities

Capabilities

State-of-the-art accuracy, with every signal linked to the exact underlying data.

State-of-the-art accuracy, with every signal linked to the exact underlying data.

State-of-the-art accuracy, with every signal linked to the exact underlying data.

Tone + face + diction

Tone + face + diction

Captures multi-modal signals to detect nuanced human emotions that any single signal would miss.

Ekman-based framework

Ekman-based framework

Grounded in the standard used across clinical psychology and UX research, with recognized across cultures.

Per question analysis

Per question analysis

Get a side-by-side emotional breakdown across stimuli, segments, and markets.

Fully traceable

Fully traceable

This is not a black box – you can see why Listen detected “happiness”, not just that it did.

50+ languages

50+ languages

Designed for global research and localization, with consistent methodology across markets.

Features

Features

Features

Built to capture the human nuance that transcripts alone miss.

Built to capture the human nuance that transcripts alone miss.

Multi-signal emotion detection

Multi-signal emotion detection

Analyzes subconscious micro expressions, tone of voice, and word choice together to identify emotional reactions that transcripts alone miss. Available across 50+ languages.

Analyzes subconscious micro expressions, tone of voice, and word choice together to identify emotional reactions that transcripts alone miss. Available across 50+ languages.

Research-grounded and fully traceable

Research-grounded and fully traceable

Built on Ekman's 6 core emotions, extended with UX research emotions. Every emotion links to the exact timestamp, verbatim quote, and AI reasoning.

Built on Ekman's 6 core emotions, extended with UX research emotions. Every emotion links to the exact timestamp, verbatim quote, and AI reasoning.

Structured for comparison

Structured for comparison

Emotions are quantified per question and per concept with pre-built visualizations. Filter by segment to compare across markets, demographics, or personas and see which ad made people light up and which one fell flat.

Emotions are quantified per question and per concept with pre-built visualizations. Filter by segment to compare across markets, demographics, or personas and see which ad made people light up and which one fell flat.

How to use Emotional Intelligence

How to use Emotional Intelligence

How to use Emotional Intelligence

Built to capture the human nuance that transcripts alone miss.

Built to capture the human nuance that transcripts alone miss.

Use Cases

Use Cases

Use Cases

Designed for every stage of research, from exploration to evaluation.

Creative/Ad Testing

See which creative resonates emotionally and which falls flat. 

Concept Comparison

Compare reactions side-by-side across concepts and markets. 

Brand Research

Understand how people emotionally connect to your brand versus competitors.

UX Research

Detect confusion, frustration, and delight during task-based research

Don't guess, just listen.

Request Demo

Don't guess, just listen.

Request Demo

Don't guess, just listen.

Request Demo